Essential Whitepapers for IT Professionals

IT / Business Management

Understanding consumer psychology can help you improve communications throughout the customer journey, driving retention and loyalty. Here are... Read More
Every experience combines data and content in some way--they're symbiotic. And as the bar for great customer experience is continually rising,... Read More
In the past decade, as our habits have been completely overturned by newer and more affordable technology and the way we approach work has shifted... Read More
As more businesses start adopting cloud and mobile technology, IT and legal teams continue to struggle when it comes to responding to eDiscovery... Read More
These companies set out to change their industries—and the world. They’re succeeding.  Learn how tech titans like Google,... Read More
Your agents embody your brand with every customer contact. It’s up to you to make them more successful in engaging customers, dealing... Read More
A PwC study of over 10,000 client engagements and projects found that a tiny, tiny portion of companies (2.5%) completed 100% of their projects... Read More
Find out why Amazon’s massive one-day delivery investment creates a new opportunity for retailers and how to leverage this tactic to thrive... Read More
Did you know that IDC forecasts AI spending will reach $97.9 billion by 2023? Is your enterprise on the journey to data modernization and... Read More
Most organizations face challenges when implementing a configuration management capability. In this book, you will learn basics of configuration... Read More
It wasn’t quite a mystery that guests at restaurants and hotels want free WiFi, but a new report shows just how much WiFi influences consumer... Read More
The Frontline Worker is the face of your company. Frontline Workers are how your customers engage with you outside your walls. The external... Read More
So is cloud migration worth the effort? In the old world, where IT was a functional cog in a business machine, the answer was “probably... Read More
Why is it so essential to reduce video latency when delivering live OTT video to consumers? Because viewers’ expectations and demands... Read More
Over the next five years, chief information officers (CIOs) in Europe will lead their companies toward fundamentally new ways of doing business.... Read More
Transformation in the age of hyperconnectivity. Don’t drown in your company’s data, use it to gain a competitive advantage.... Read More
COVID-19 has caused a level of social and economic upheaval that is unprecedented in modern times. Organizations are facing sudden and... Read More
Addressing the common problems in connecting your organisation’s data. Financial leaders shouldn’t be stuck working with unmanageable... Read More
Organizations are adopting the cloud at an impressive rate. In fact, according to Gartner, worldwide public cloud service [L1] revenue will... Read More
For years the complexities and high costs of legacy data storage have been accepted as inevitable. Those days are over. Pure Storage Evergreen™... Read More
Since data protection is so closely tied to competitive advantage, brand equity, financial stability, and customer trust, choosing a new data... Read More
Save 30% - That’s how much you can save in TCO over any competitor, just by avoiding storage re-buys with Pure Storage®. And the savings... Read More
All organizations can be the target of ransomware, where users’ files or computers are taken hostage or system access is hindered for... Read More
The most successful sales teams make technology a core part of the way they sell. So it makes sense that B2B digital leaders drive 5x more... Read More