June 4, 2020 - 11:00am BST / 12:00pm CET
At the heart of change lies not just a new affinity with technology, but a desire to both live and work in a way that is fundamentally different to that which we have experienced before.
The question is, what lies ahead?
As before, we know data will remain at the heart of everything we do, but how can we be sure we are making the best use of it to drive the experiences our customers and our employees require?
This Live Stream brings together external thought leadership, and real-life customer insight, to ask what the opportunities the new world may have to offer.