Essential Whitepapers for IT Professionals

Trending Whitepapers

Essential Whitepapers for IT Professionals

Tech is bringing rapid changes to customer service. New technology is accelerating a service transformation, and customer service is at... Read More
As customer demands are evolving, manufacturing companies are also adopting new ways of running their business. Core enterprise applications... Read More
This infographic summarizes key observations and accomplishments in cloud native technology. In 2020 alone, our 1,800 global Prisma Cloud customers... Read More
It was an unfortunate triple whammy when a Florida municipality was hit with the Emotet trojan, that downloaded TrickBot, and later, downloaded... Read More
As organizations accelerate their cloud workload adoption—such as with on-premises virtual machines, public cloud virtual machines, and... Read More
This paper examines some of the essential NERC CIP Standards for third-party organizations to understand as well as how the requirements affecting... Read More
Modernizing your Hadoop technology will help reduce the cost and size of existing data lakes, improve the customer experience by understanding... Read More
Today more than ever, supply chain professionals need full visibility across the supply network to make critical business decisions with confidence.... Read More
Through good data governance, you can inspire customer trust, enable your organization to identify business efficiencies, generate, more competitive... Read More
Online self-service is the most widely used customer service channel. Telephone support, once the most popular support channel, has been dethroned.... Read More
Ransomware and cyberattacks need to move across an organization to be successful. Although legacy segmentation products and rewalls claim to... Read More
The rapidly evolving digitalization of mission-critical operational technology (OT) in the Transmission/Distribution and Oil and Gas business... Read More
Good cloud security hygiene starts with complete visibility into the security and compliance posture of each resource deployed in your cloud... Read More
Organizations are under pressure to maximize value from data, while also facing new regulatory and privacy restrictions. There is a need to... Read More
Why Read This Report The COVID-19 pandemic has elevated the importance of customer service to nurture customers, retain and increase... Read More
The cloud makes it possible for companies to respond quickly to market changes—while reducing costs, increasing resiliency, and focusing... Read More
The technology and operational challenges posed by the global COVID-19 pandemic have been substantial, and IT organizations have heroically... Read More
As one of Australia’s largest commercial real estate companies, Investa has a powerhouse portfolio worth over $11 billion, with steady... Read More
What’s the ideal password policy? Should you be emphasizing password length or complexity? This guide will help you determine... Read More
Now that organizations can consider tailored architectures, products and security solutions, many vendors have begun to map product offerings... Read More
As the speed of business continues to rapidly evolve, so do the technologies that help manufacturers digitize their factories, drive financial... Read More
For today’s business, security is a teamwide effort and should involve everyone at your organization, not just IT. All it takes is one... Read More
The purpose of this eBook is to provide a basic understanding of KCS, or Knowledge Centered Service. If your eyes glaze over when you hear about... Read More
Building occupants expect higher standards of quality coupled with quick and accurate response times. And, building owners require their facilities... Read More