IT / Business Management Whitepapers

A Principled Technologies report: Hands-on testing. Real-world results.

How long would it take your IT team to get a batch of five fully provisioned laptops into the hands of your employees? What about a hundred... Read More

This resource is sponsored by Dell Technologies

Is it time to break up with your data center?

So is cloud migration worth the effort? In the old world, where IT was a functional cog in a business machine, the answer was “probably... Read More

This resource is sponsored by Cloudreach

Tech in 2021: The top three trends impacting technology teams in 2021 and beyond

Forrester predicts as many as 20% of the Fortune 500 won’t make it through 2021 intact. If 2020 demanded we question the way we... Read More

This resource is sponsored by Pluralsight, Inc.

Essential Guidance on DCIM for Edge Computing Infrastructure

Smaller, local edge computing sites - typically 1 to 4 IT racks in size - are often geographically dispersed, multiple in number, and lacking... Read More

This resource is sponsored by Schneider Electric

Modernizing Gov IT

As part of the President’s Agenda and the multi-generation vision for reform, Federal Agencies have to modernize their IT systems in order... Read More

This resource is sponsored by Boomi

The 4 factors of the new ROI equation

The way we work is shifting and modern workplace technology needs are becoming more complex. As devices and software adapt to this shift, finding... Read More

This resource is sponsored by Microsoft Corporation

5 Steps to Successfully Deploying a Healthy CMDB

A healthy CMDB is a critical tool for maintaining high service availability, helping to prevent service outages and fix them faster when they... Read More

This resource is sponsored by ServiceNow

The Future Of Work: You Must Change How You Hire Customer Service Agents

As customer service organizations grow more complex, the day-to-day work of a contact center agent will change. Automation will tackle... Read More

This resource is sponsored by TTEC

Ten Ways Pure’s Flash Solution Can Help You Succeed.

Save 30% - That’s how much you can save in TCO over any competitor, just by avoiding storage re-buys with Pure Storage®. And the savings... Read More

This resource is sponsored by Pure Storage

The Ultimate Guide to UEM

Today’s working environments are no longer controlled by rigid security perimeters. Enterprise users frequently work anywhere, on any... Read More

This resource is sponsored by MobileIron

5 Digital Transformation Challenges Unique to the Business Consulting Industry

In the past decade, as our habits have been completely overturned by newer and more affordable technology and the way we approach work has shifted... Read More

This resource is sponsored by M-Files

Redefining the Role of IT in a Modern BI World

Since its inception over two decades ago, the primary objective of business intelligence has been the creation of a top-down single source of... Read More

This resource is sponsored by Tableau

Perspectives On Technology Skill Development

The speed of technological change and pressure to deliver innovations to market means the old ways of “training” teams aren’t... Read More

This resource is sponsored by Pluralsight, Inc.

Journey mapping eBook: An outside-in approach to delivering great customer experiences

Customers engage with your company for a variety of reasons such as buying your product, onboarding, or getting support. Each of these... Read More

This resource is sponsored by Genesys

Do You Think Your Endpoint Security Strategy Is Up to Search?

On behalf of HP Inc., IDC surveyed 500 security decision makers and influencers at organizations in key North American (200 respondents... Read More

This resource is sponsored by HP

Customer service best practices. Make every customer interaction count

Your agents embody your brand with every customer contact. It’s up to you to make them more successful in engaging customers, dealing... Read More

This resource is sponsored by Genesys

The Evolution Of Ransomware: How To Protect Organizations From New Trends And Methods

There’s no question that ransomware is a growing threat. In what may be the biggest attack against a commercial business in history,... Read More

This resource is sponsored by CrowdStrike

Exceed Expectations and Do More with Less

Institutions are constantly asked to do more with less. Over the past few years, budgets have decreased by 66% while workloads have increased... Read More

This resource is sponsored by DocuSign, Inc

Drive Change From Within

In an era where enterprises are witnessing a paradigm shift in the complexities of their corporate structure and a dynamicity like never before... Read More

This resource is sponsored by Infosys

Leveraging the cloud to evolve your eDiscovery process

With the accelerating increase in data volumes, cloud service options, and the number of mobile devices deployed throughout organizations, it’s... Read More

This resource is sponsored by Druva

Digital Remote Monitoring and Dispatch Services’ Impact on Edge Computing and Data Centers

The general concept of monitoring today is widely understood and anyone with a fitness tracker, continuous blood glucose monitor, or a... Read More

This resource is sponsored by Schneider Electric

Evolve Workload Management with Self-Service

Help employees keep business moving by managing their own workloads Even in ordinary circumstances, business users may desire to have more... Read More

This resource is sponsored by BMC Software

Best Practices for Data Migration and Data Management

It’s about the importance of putting data first –recognizing that data should drive your decisions about applications and services,... Read More

This resource is sponsored by Boomi

Adobe Acrobat DC with Document Cloud services security overview

At Adobe, we take the security of your digital experience very seriously. Security practices are deeply ingrained into our internal software... Read More

This resource is sponsored by Adobe Inc