Essential Whitepapers for IT Professionals

IT / Business Management

These companies set out to change their industries—and the world. They’re succeeding.  Learn how tech titans like Google,... Read More
Organizations are adopting the cloud at an impressive rate. In fact, according to Gartner, worldwide public cloud service [L1] revenue will... Read More
Continual improvement is more critical than  ever for organizations seeking to maintain a competitive edge. Without alignment between... Read More
Good leaders recognize their organization’s success depends on their ability to build tech skills. That’s why we gathered insight... Read More
Technology leaders know that big data will dominate the future: 78 percent believe that data collection and analysis has the potential to dramatically... Read More
Multi-cloud adoption and cloud application migrations are exploding but much of public cloud spend is wasted from a lack of control and visibility.... Read More
Everything you want to know about how Citrix workspace drives higher productivity and engagement, and ultimately helps companies attract and... Read More
Choosing a new contact center platform is a big decision that involves more than just a feature-by-feature comparison. Other elements,... Read More
The quality of data that your Configuration Management Database (CMDB) relies on is critical to helping you track the software assets coming... Read More
All organizations can be the target of ransomware, where users’ files or computers are taken hostage or system access is hindered for... Read More
Business needs to keep moving forward regardless of where people are located. Even when working remotely, employees need to be able to connect... Read More
Since its inception over two decades ago, the primary objective of business intelligence has been the creation of a top-down single source of... Read More
Employees who are intrinsically engaged in their work take their responsibilities more seriously, are more likely to generate new ideas about... Read More
Ensuring your agents have the right tools is key to bringing human connection to the contact center — and truly understanding your customers’... Read More
With large sprawling networks, and a variety of communication protocols being deployed at retail stores (wireless LANs, GPRS, Bluetooth, NFC,... Read More
The wealth management industry is in the midst of a significant change with intensifying compliance regulations and evolving client demographics.... Read More
Today, DocuSign eSignature is the world leader in digital signature collection, trusted by hundreds of millions of users to manage agreement... Read More
The outbreak and subsequent spread of COVID-19 has shocked the business landscape – both broadly, across products and operations, and... Read More
The way we work is shifting and modern workplace technology needs are becoming more complex. As devices and software adapt to this shift, finding... Read More
Artificial Intelligence (AI) and machine learning (a subset of AI) are the topics du jour within not just the IT and analytics communities but... Read More
Multi-cloud is quickly becoming the deployment standard as organizations leverage an ever-increasing variety of cloud computing services. The... Read More
Delve into the difference between data leaders and data laggards. Some businesses are clearly ‘winning’ in this age of data... Read More
There’s no question that ransomware is a growing threat. In what may be the biggest attack against a commercial business in history,... Read More
Organizations of all sizes are worried about print security, and with good reason. In a threat landscape that increasingly targets endpoint... Read More